Decker Strategic Services, LLC, referred to as “Decker Strategic Services,” “DSS,” “we,” “us,” or “our,” respects your privacy. This policy explains what information we collect, how we use it, and how we handle mobile phone numbers and text messaging consent.
Information we collect
We collect information you provide directly when you contact us, request a consultation or quote, or communicate with us, including:
- Your name, company, and job title
- Contact information such as your phone number, mobile number, and email address
- Details about the service, project, or operating need you contact us about
- Records of our communications with you, including calls, emails, and text messages
How we use your information
We use the information we collect to:
- Respond to requests and prepare quotes or proposals
- Schedule and coordinate meetings, site visits, and advisory work
- Send follow ups, confirmations, and updates about your inquiry or project
- Maintain business records and improve our services
Text messaging terms
When you provide your mobile number and consent, Decker Strategic Services may send text messages related to your inquiry, quotes, scheduling, project updates, and replies to messages you send us.
How you consent
You provide consent when you enter your mobile number on our contact form, check the text messaging consent box, and submit the form. The consent box is optional and is not selected by default. Consent to text messaging is not a condition of purchasing or receiving services.
What to expect
- Message types: inquiry responses, quote follow ups, scheduling and confirmations, project updates, and replies to your messages.
- Message frequency: message frequency varies based on your activity and requests.
- Cost: message and data rates may apply, depending on your mobile carrier and plan.
- Opt out: reply STOP at any time to stop receiving text messages from us.
- Help: reply HELP for assistance, or contact us using the information below.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell or rent your personal information. We do not share your mobile phone number or text messaging consent data with third parties or affiliates for their marketing or promotional purposes. We may provide limited information to service providers that help us operate our business, including Web3Forms for website form processing and Twilio for delivery and receipt of text messages. Those providers may process information only as necessary to provide services on our behalf and may not use it for their own marketing or promotional purposes. We may also disclose information when required by law.
Data security and retention
We use reasonable administrative and technical measures to protect the information we hold and limit access to people who need it for legitimate business purposes. No method of transmission or storage is completely secure. We retain information only as long as reasonably needed for the purposes described in this policy, to document consent, and to meet legal or business recordkeeping requirements.
Your choices
You can opt out of text messages at any time by replying STOP. You may ask us to update or delete your contact information by contacting us directly, and we will respond in accordance with applicable law and legitimate recordkeeping needs.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date above.
Contact us
Decker Strategic Services, LLC409-739-3674
randy@deckerstrategicservices.com